TERMS AND CONDITIONS
These terms & conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information.
General terms and conditions
This site is owned and operated by D. Gurteen & Sons Ltd ("D. Gurteen & Sons",”we" or "us"). Registered office: Chauntry Mills, Haverhill, Suffolk. CB9 8AZ. Registered number 236462 (England & Wales). Vat No: GB102384900. If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please contact us.
Ownership of rights
The views expressed in user generated content are the opinions of those users and are not necessarily those of D. Gurteen & Sons Ltd.
Refunds and Returns
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be awarded by Sage Pay. The refund will be processed once your goods are received into our warehouse. Please note that it may take up to 7 working days for the refunds to be issued.
You can return these items to: - D. Gurteen & Sons Ltd, Returns Department, Chauntry Mills, Haverhill, Suffolk. CB9 8AZ
What will the data will be used for?
Your data will enable us, and our processors, to fulfill your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.
We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from D. Gurteen & Sons Ltd. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
1. All email messages and email newsletters will contain information on how you can unsubscribe.
2. Send an email to our customer services division on email@example.com writing "unsubscribe" in the subject heading.
We ensure that the personal information you give us is kept secure and processed fairly and lawfully.
We will not pass your information on to other third parties for marketing purposes unless you have agreed for us to do so.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme.
If your query relates to an order or feedback regarding this site then email us at firstname.lastname@example.org or call us on 01440 702601 between 9am and 5pm Monday to Thursday and 9am to 4pm Friday.
Damage to your computer
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Law and Jurisdiction
Registrations and authorizations
Our VAT number is GB102384900
The full name of our company is D. GURTEEN & SONS LIMITED
We are registered in England & Wales under registration number 236462
Our registered address Is CHAUNTRY MILLS, HAVERHILL, SUFFOLK. CB9 8AZ
You can contact us by email to email@example.com